Just click on “Register” on the top of the website and sign up with your email address and a secure password. We'll send you an email with a link to confirm your account. Click on it to complete your registration. Please note that you have to be at least 18 years old to be able to lend equipment on our website.
No, the registration on www.gearrilla.com is completely free.
Search specifically for gear by entering a search term and selecting the desired period and location. You can always change your search criteria on the following pages.
Please note that renting of gear is available only to registered users. Once registered, depending on gear settings, you can either send a booking request or book immediately the gear you are interested in. The next step is the payment, and once your payment has been authorised, your booking is completed. All bookings can be viewed in the section “My Bookings" in your account.
You will pay for the gear on the booking payment checkout page. Once the booking is completed you should receive a confirmation email.
To help operate the Gearrilla platform, we charge a service fee of 20% to lenders and renters when a booking is confirmed. The service fee covers the host service, handling costs, insurance and credit card processing fee.
Depending on gear settings, there are two ways to get the gear:
If your gear is shipped, then the costs are split as follows:
You will take full responsibility for the rented gear during the rental period. If the gear is damaged or stolen, you either bear the the cost of repair, or reimburse the time value of the respective item. In certain cases such damages may be covered by your private liability insurance, so please check it with your insurance company upfront before booking gear.
If you as a renter are still unable to pay for the damage, Gearrilla steps in – The Gearrilla Guarantee. See our Terms and Conditions and Insurance Policy of www.gearrilla.com . However, we reserve the right to take legal action against the respective renter.
By renting gear you take full responsibility for it during the rental period and bear the full risk of its use. Therefore you are obliged to check the respective gear before using it. The statutory legal provisions apply.
Yes, you can cancel your booking in the corresponding section in your personal account:
Yes, the lender has the right to cancel the order for rental in the corresponding section in his personal account bearing a €15 cancellation fee.
You are able to get in contact with the lender only if you are collecting the equipment. If you have any issues, please get in contact with us at firstname.lastname@example.org.